Shipping & Delivery Policy

Effective Date: 14 July 2026
Last Updated: 14 July 2026

This Shipping & Delivery Policy explains how Kardport Solutions (“Kardport”, “we”, “our”, or “us”) processes, manufactures, ships, delivers, and activates our physical products, digital products, and SaaS services.

By placing an order on any Kardport platform, you agree to this Shipping & Delivery Policy.

1. Company Information

Registered Business Name

Kardport Solutions

Brand Names

Kardport
Kardport India

Official Platforms

https://www.kardport.in
https://connect.kardport.in
https://dine.kardport.in
https://one.kardport.in

Support Email

helpdesk@kardport.in

Phone / WhatsApp

+91 96020 06779

2. Products Covered

This policy applies to all products and services offered by Kardport, including but not limited to:

Physical Products

NFC Business Cards
NFC Review Cards
Google Review Stands
QR Menu Stands
QR Display Products
Smart Business Accessories
PVC Cards
Printed Materials
Marketing Products
Promotional Products

Digital Products

Digital Business Cards
QR Codes
Website Templates
Digital Downloads
Design Files
Branding Assets

SaaS Services

Kardport Connect
Kardport Dine
Kardport One
CRM Solutions
AI Services
Business Automation Tools

3. Order Processing Time

Once your order is successfully placed and payment is confirmed, we begin processing your order.

Estimated processing times:

Standard Physical Products

1–3 Business Days

Customized Products

2–5 Business Days

Bulk Orders

Processing time depends on quantity and customization requirements.

Customers will be informed if additional time is required.

4. Manufacturing Time

Certain customized products require manufacturing before dispatch.

Examples include:

NFC Business Cards
QR Products
Printed Products
Customized Smart Products

Estimated manufacturing time:

2–7 Business Days

This may vary depending on:

Design approval
Order quantity
Stock availability
Production schedule

5. Shipping Time

Estimated delivery after dispatch:

Within Rajasthan

2–5 Business Days

Rest of India

3–10 Business Days

Remote Locations

Delivery may require additional time depending on courier availability.

6. Delivery Partners

Kardport may use trusted logistics partners, including but not limited to:

India Post
Delhivery
DTDC
Blue Dart
Xpressbees
Ecom Express
Other authorized courier partners

Courier partners may change without prior notice.

7. Shipping Charges

Shipping charges are displayed during checkout.

Shipping may be:

Free
Flat Rate
Weight Based
Location Based
Promotional

Applicable shipping charges will be shown before payment confirmation.

8. Order Tracking

Once your order is dispatched, you may receive:

Tracking Number
Courier Details
Estimated Delivery Date

Tracking information may be shared through:

Email
SMS
WhatsApp
Customer Dashboard

9. Delivery Address

Customers are responsible for providing accurate delivery information.

Please verify:

Name
Mobile Number
Complete Address
Landmark
PIN Code

Kardport shall not be responsible for delays or failed deliveries resulting from incorrect or incomplete address details.

10. Failed Delivery Attempts

Courier partners may attempt delivery multiple times.

If delivery fails due to:

Customer unavailable
Incorrect address
Refusal to accept delivery

the shipment may be returned to Kardport.

Additional shipping charges may apply for re-dispatch.

11. Delivery Delays

Delivery timelines are estimates only.

Delays may occur due to:

Weather Conditions
Natural Disasters
Government Restrictions
Public Holidays
Strikes
Transportation Disruptions
Customs Clearance (where applicable)
Force Majeure Events

Kardport shall not be liable for delays beyond our reasonable control.

12. Inspection Upon Delivery

Customers are requested to inspect the package immediately upon delivery.

If the package appears:

Opened
Damaged
Tampered
Wet
Broken

please:

Take clear photographs.
Inform the courier representative where possible.
Contact Kardport within 48 hours of delivery.

Failure to notify us within this period may affect replacement eligibility.

13. Damaged or Incorrect Products

If you receive:

Wrong Product
Manufacturing Defect
Transit Damage

please contact us with:

Order Number
Photos
Unboxing Video (recommended)
Description of the issue

Kardport will review the request and, where eligible, provide a replacement or other appropriate resolution.

14. Digital Product Delivery

Digital products are generally delivered electronically.

Delivery methods may include:

Download Link
Email
Customer Dashboard
Account Activation

Delivery is typically completed shortly after successful payment unless otherwise specified.

15. SaaS Account Activation

For SaaS products including:

Kardport Connect
Kardport Dine
Kardport One

account activation is generally completed automatically after successful payment.

In some cases, manual verification may be required.

16. International Shipping

International shipping may be available for selected products.

Customers are responsible for:

Import Duties
Customs Charges
Local Taxes
Regulatory Requirements

Delivery times vary by destination country.

17. Order Cancellation Before Dispatch

Orders may be cancelled before production or dispatch, subject to our Refund & Cancellation Policy.

Customized orders that have entered production may not be eligible for cancellation.

18. Risk of Loss

Ownership and risk of physical products pass to the customer upon successful delivery to the shipping address provided during checkout.

19. Force Majeure

Kardport shall not be responsible for delays or inability to perform obligations resulting from events beyond reasonable control, including but not limited to:

Flood
Earthquake
Fire
Pandemic
Government Restrictions
War
Internet Outages
Transportation Failures
Power Failures

20. Contact Us

For shipping or delivery assistance, please contact:

Kardport Solutions

Website

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